HarrisData Offers Three CRM Modules
CustomerFirst® provides the support, help desk, and quality tracking functionalities required to empower each department within your organization to maintain customer information and to view it in the context of their particular function.
The solution manages the flow of work through the organization from the time a request or issue is reported until it is completed or resolved.
SalesFirst® is designed to help companies manage their sales organizations, prospects, and customers. A significant tool for the salesperson, SalesFirst® captures all historical and critical data about the prospect.
Competitive information can be compiled and tracked to assist in determining the best sales approach given the competition.
WebFirst® is where the customer can access, update, and create support incidents online 24/7/365. This extension of our CRM solutions will also allow you to download software updates from the web whenever you need them.
Visit the Support Community (user id/password required) to access your account.
Learn more about HD Vitality and how your business needs can be met with a HarrisData Solution.
7 Ways HarrisData CRM Can Significantly Improve Your Business
Improving sales forecasting, pipeline management, and win/loss reporting.
Automate marketing campaign planning, management, and execution.
Implement and manage service level agreements (SLAS) with customers.
Improve management of help desk & support operations, with automatic escalation and integrated knowledge base.
Simplify management of warranty/ service entitlement & contracts and improve sales of extended warranties.
Improve management of serialized and unserialized products, including returns, processes, and workflow.
Reduce staff time and effort by providing customer self-service.
Address:
- 13555 Bishop's Court
- Suite 300
- Brookfield, WI 53005
Telephone:
- Company 800: (800)-225-0585
- Company Local: (262)-784-9099
- Sales: (262)-754-2810
- Fax: (262)-784-5994
